Your SAS and web applications will require administration and maintenance. The Pinnacle First Aid Kit (FAK) provides long-term maintenance and support for Pinnacle Solutions’ product offerings. When you identify a wound, bug, or performance issue, FAK gives you access to our entire team of technical experts – each with unique skill sets – so that you can rest easy knowing your issue will be addressed by someone who understands your problem and how to solve it. FAK is there to triage issues, optimize services, apply critical hot fixes.
If you were to hire resources directly to perform you administration and maintenance tasks, you would have to locate, train, and manage those employees. FAK reduces your costs because that step is already done. You’ll have a partner with the experience and knowledge base to maintain and optimize your solution for your unique business needs.
Our engineers are certified AWS Solution Architects and certified in SAS Installation and Administration.